Should Raagify go Lite?
A product strategy question from a product manager interview, set at Raagify, a fictional music streaming company.
The question
Skills this case tests
A starting structure
Revenue per 1,000 MAU = free users × ad ARPU + Lite payers × Lite ARPU + Premium payers × Premium ARPU
How to approach this case
Clarify the goal first: total revenue, payer count, or both, and whether Premium must stay healthy. Ask how revenue splits between ads and subscriptions today. Then think about who would buy a middle plan. Some free users want to pay a little. Some Premium users would happily pay less. A Lite plan only works if it wins the first group without pulling down the second, so design it with clear limits, not just a lower price. Decide which features stay Premium only and explain why. Do the maths per 1,000 users: new Lite revenue, minus Premium revenue lost to downgrades, minus ad revenue lost when a free listener stops hearing ads. Think about how Indian users like to pay for small plans. A strong close picks a price and a feature set, sets guardrails on downgrades and churn, and keeps a long-term holdout.
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